Synthesia

Jess Diaz-Gomes

Chloe

Everything you need to know to run the show.

Admins Hub

Learn more about organizations and workspaces and how to manage them.

Organization & Workspace Settings

What is a Synthesia Workspace?

Learn about Workspace settings to control access and customize your Workspace

What are the Workspace Settings?

What is a Synthesia Organization?

What are the Organization Settings?

Organization Admins have full control over the entire organization. This includes managing workspaces, users, security, billing, and more.

What can Organization Admins do in Synthesia?

As an Org Admin, you can search by user, title, or workspace, join as a collaborator, and move content to shared workspaces to keep teams aligned.

What is Content Search and how can I use it as an Organization Admin?

Learn about workplace search in Synthesia.

How do I search for content in Synthesia?

How can I get insights on Workspace or Organization usage?

Workspaces & Organization Fundamentals

How do I create a new Workspace?

Learn how to keep your video content organised by using folders.

How do I create folders in Synthesia?

How can I enforce brand guidelines across my workspace's videos?

Learn how to customize your share page, for your call-to-action links

How do I customize my Share Page?

How can I set a custom default template for my workspace?

Configure Your Workspace

Learn to switch to a different workspace.

How do I switch between workspaces?

Learn how to move a generated template to your workspace

How do I move a generated template to another Synthesia Workspace?

Learn when to use the same workspace or create a new one in Synthesia, based on team setup, privacy, and collaboration.

How should I decide between using one workspace or multiple in Synthesia?

Learn how to transfer content to a different Workspace.

How do I move a video between Workspaces?

How can I view Audit Logs for my organization?

Managing Your Workspace

Discover more about guest role feature in Synthesia.

How do I add a Guest to my Synthesia video?

How do I leave a comment on a video?

Learn more about our feature Live Collaboration

How can I collaborate with others?

How can I share Brand Kits and Templates across my organization?

Collaboration & Shared Access

How can I remove someone from a single workspace in Synthesia?

The Brand Admin role lets Enterprise teams manage brand assets securely and efficiently—delegating brand ownership without exposing sensitive Organization Admin settings.

How do I manage brand assets as the Brand Admin?

Manage Guest role users in your Synthesia Workspace.

Can I invite a Guest to my workspace if they have an email address with a different domain name?

Can I view a list of all members within my workspace?

Learn how to properly off-board a workspace member while ensuring their content remains accessible

What steps are necessary to Off-Board a Workspace Member?

What happens to a Workspace member's content when their account is deleted?

Learn what you can do in Synthesia with guest access to a workspace.

What features are available to guests in Synthesia?

Manage Guest role users in your Synthesia Account.

How many Guests can I have in my Synthesia Account?

Users on a restricted license can request an upgrade within the workspace.

How do I upgrade from a restricted license?

How do I remove a Guest from my Synthesia Workspace?

Learn how to join your company's workspace in Synthesia.

How do I join my company's workspace?

Learn what workspaces and how to join and invite other to workspaces

How do I invite users to a Workspace?

Managing Guest and member roles in Synthesia.

How do I convert a Guest into a Member in Synthesia?

How does Synthesia handle user licenses and billing for Enterprise workspaces?

Users, Roles & Permissions

How can I disable social sharing on published video pages?

What is Just-in-Time (JIT) Provisioning in Synthesia?

Learn how to use Restrict Embed Domains in Synthesia to control where videos can be embedded. Set allowed domains, disable public video pages, and protect content. Ideal for admins managing…

How can I restrict where videos from my workspace are distributed?

SCIM (System for Cross-domain Identity Management) is available for Enterprise customers using WorkOS-based SSO. It automates user provisioning and deprovisioning, helping IT teams securely and efficiently manage access to Synthesia…

How can I automate user management with SCIM?

Learn how to add allowed domains to your workspace

How do I restrict invites to allowed domains on my workspace?

How do I add allowed domains to my workspace?

Security & Access Management

Covering all technical aspects and integrations of Synthesia.

Technical Administration & Integrations

Organization admins can block SSO users from creating their own self-serve subscriptions to ensure more compliant content creation.

How can I prevent self-serve subscriptions for SSO users in my organization?

Restrict video access in Synthesia using SSO to ensure only authorized users can view your content.

How can I restrict access to videos using SSO?

This guide will walk you through how to set up SSO with the new WorkOS flow.

How do I set up SSO with WorkOS?

User's Guide to SCIM

User Management with SCIM

SSO & Identity Management

Learn how to create personalized videos at scale with Synthesia API.

How do I use Synthesia API?

Bulk personalization allows you to generate hundreds of personalized videos in just minutes without using the API.

How do I personalize videos in bulk?

How do I remove the Synthesia Watermark?

API & Automation

Does Synthesia have integrations with other tools?

Integrations

Synthesia Academy

Knowledge Base

Documentation

Find answers and get help from Intercom Support and Community Experts

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