Synthesia

Jess Diaz-Gomes

Everything you need to know to run the show.

Admins Hub

Learn more about organizations and workspaces and how to manage them.

Organization & Workspace Management

Learn to switch to a different workspace.

How do I switch between workspaces?

Learn when to use the same workspace or create a new one in Synthesia, based on team setup, privacy, and collaboration.

How should I decide between using one workspace or multiple in Synthesia?

Organization Admins have full control over the entire organization. This includes managing workspaces, users, security, billing, and more.

What can Organization Admins do in Synthesia?

What are the Organization Settings?

As an Org Admin, you can search by user, title, or workspace, join as a collaborator, and move content to shared workspaces to keep teams aligned.

What is Content Search and how can I use it as an Organization Admin?

What is a Synthesia Organization?

What is a Synthesia Workspace?

How can I get insights on Workspace or Organization usage?

Learn about workplace search in Synthesia.

How do I search for content in Synthesia?

Learn how to navigate your workspace in Synthesia.

How do I create a new Workspace?

Learn how to structure, manage, and optimize your Synthesia Organizations and Workspaces. This section explains how Organizations connect multiple Workspaces, how admin permissions and settings work at each level, and how to track video creation and usage across your teams.

Understanding Organizations & Workspaces

Learn how to keep your video content organised by using folders.

How do I create folders in Synthesia?

How can I enforce brand guidelines across my workspace's videos?

Learn about Workspace settings to control access and customize your Workspace

What are the Workspace Settings?

Learn how to transfer content to a different Workspace.

How do I move a video between Workspaces?

Learn how to move a generated template to your workspace

How do I move a generated template to another Synthesia Workspace?

Learn how to customize your share page, for your call-to-action links

How do I customize my Share Page?

How can I set a custom default template for my workspace?

Learn how to create and configure your Synthesia Workspace to fit your team’s workflow. Discover how to set up new Workspaces, define default video templates, and enforce brand guidelines for a consistent, professional look across all your team’s videos.

Setting Up & Configuring Workspaces

How can I remove someone from a single workspace in Synthesia?

How does Synthesia handle user licenses and billing for Enterprise workspaces?

The Brand Admin role lets Enterprise teams manage brand assets securely and efficiently—delegating brand ownership without exposing sensitive Organization Admin settings.

How do I manage brand assets as the Brand Admin?

Manage Guest role users in your Synthesia Workspace.

Can I invite a Guest to my workspace if they have an email address with a different domain name?

Can I view a list of all members within my workspace?

Learn more about our feature Live Collaboration

How can I collaborate with others?

Learn how to properly off-board a workspace member while ensuring their content remains accessible

What steps are necessary to Off-Board a Workspace Member?

What is Shared with me?

What happens to a Workspace member's content when their account is deleted?

Learn what you can do in Synthesia with guest access to a workspace.

What features are available to guests in Synthesia?

Manage Guest role users in your Synthesia Account.

How many Guests can I have in my Synthesia Account?

Users on a restricted license can request an upgrade within the workspace.

How do I upgrade from a restricted license?

How do I remove a Guest from my Synthesia Workspace?

How do I leave a comment on a video?

Learn how to join your company's workspace in Synthesia.

How do I join my company's workspace?

Learn what workspaces and how to join and invite other to workspaces

How do I invite users to a Workspace?

Managing Guest and member roles in Synthesia.

How do I convert a Guest into a Member in Synthesia?

Discover more about guest role feature in Synthesia.

How do I add a Guest to my Synthesia video?

Learn how to manage users, roles, and collaboration in your Synthesia Workspace. Discover how to invite and onboard teammates, assign roles and permissions, manage guests securely, and collaborate on videos with comments and live editing.

Users, Roles & Collaboration

How can I disable social sharing on published video pages?

What is Just-in-Time (JIT) Provisioning in Synthesia?

Learn how to use Restrict Embed Domains in Synthesia to control where videos can be embedded. Set allowed domains, disable public video pages, and protect content. Ideal for admins managing…

How can I restrict where videos from my workspace are distributed?

SCIM (System for Cross-domain Identity Management) is available for Enterprise customers using WorkOS-based SSO. It automates user provisioning and deprovisioning, helping IT teams securely and efficiently manage access to Synthesia…

How can I automate user management with SCIM?

Learn how to add allowed domains to your workspace

How do I restrict invites to allowed domains on my workspace?

How do I add allowed domains to my workspace?

Keep your Synthesia Workspace secure with advanced access and sharing controls. Learn how to manage approved domains, restrict video distribution, and disable public sharing. Explore automation options like SSO, JIT provisioning, and SCIM to simplify user management and maintain security.

Security & Access Management

Covering all technical aspects and integrations of Synthesia.

SSO, API & Integrations

Organization admins can block SSO users from creating their own self-serve subscriptions to ensure more compliant content creation.

How can I prevent self-serve subscriptions for SSO users in my organization?

Restrict video access in Synthesia using SSO to ensure only authorized users can view your content.

How can I restrict access to videos using SSO?

This guide will walk you through how to set up SSO with the new WorkOS flow.

How do I set up SSO with WorkOS?

User's Guide to SCIM

User Management with SCIM

Learn how to create personalized videos at scale with Synthesia API.

How do I use Synthesia API?

Bulk personalization allows you to generate hundreds of personalized videos in just minutes without using the API.

How do I personalize videos in bulk?

How do I remove the Synthesia Watermark?

Does Synthesia have integrations with other tools?

Is Synthesia supported on tablets or mobile devices?

Integrations

Synthesia Academy

Knowledge Base

Documentation

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.