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What Is Just-in-Time (JIT) Provisioning in Synthesia?

Updated this week

This feature is exclusively available to Enterprise customers on Organization plans with Single Sign-On (SSO) enabled.

To learn more about configuring SSO sign on for Synthesia check out the How do I configure SSO for Synthesia? article. If you would like discuss upgrading your plan, contact the Synthesia Support team or see the How do I upgrade my Synthesia plan? guide.

Just-in-Time (JIT) Provisioning is a feature that automatically adds new users from your organization’s domain to Synthesia as soon as they log in using Single Sign-On (SSO). This process removes the need for manual invitations and ensures a seamless onboarding experience.


How to Enable and Configure JIT Provisioning

  1. Go to your organization’s settings in Synthesia.

  2. Under Collaboration -> Authentication settings, enable the feature by toggling on Auto-capture new users.

  3. Select a default workspace where new users will be automatically added.

  4. In the billing tab, choose a default license type for these new users.

  5. When a new user logs in through app.synthesia.io:

    • The user is automatically added to the default workspace you selected.

    • The user is assigned the default license you specified.

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