📌 This article is for our Enterprise Plan customers.
If you would to upgrade your plan, use our upgrade guide.
In Synthesia, two things decide what each person can do: their license and their role. A license sets what you can do with videos — create and edit, or only view and comment. A role sets your standing in the workspace — whether you're a guest with limited access, a member of the team, or an admin who manages settings and people.
Licenses: Free, Restricted, and Full
A person's license determines if they're included in your billing. It also controls what activities they can do.
There are three licenses:
Free: an introductory role. Allows viewing and commenting. Members can upgrade themselves to a full license by starting editing.
Restricted: Allows viewing and commenting. Users will need admin's approval to be upgraded to a full license.
Full: Allows editing. User becomes billable.
📚 To learn more check out, How does Synthesia handle user licenses and billing for Enterprise workspaces?
Roles: Guests, Members, and Admins
A role sets your standing in the workspace — how much you can access, and for admins, what you can manage. It applies apart from what your license lets you create.
Guest — limited, invite-based access to specific videos.
Member — belongs to the workspace (what a member can create or edit still depends on their license).
Admin roles — Organization Admin, Brand Admin, and Workspace admin, who manage people, settings, and brand assets.
📚 To learn more about guests, check out What features are available to guests in Synthesia?
✍️ Your license and role are set per workspace, not across your whole account. If you belong to more than one workspace, you can have a different license and role in each — for example, a full license in one and a restricted license in another. An Organization links multiple workspaces under one plan, with shared billing and an Organization Admin who can manage members across all of them.
💬FAQs
What is the difference between a free and a restricted license?
What is the difference between a free and a restricted license?
Free and restricted license are licenses that are not yet full. A free license upgrades to full the first time you edit a video; a restricted license stays limited until an admin approves an upgrade.