To join a workspace in Synthesia, your workspace admin needs to send you an invitation. Follow the steps below to accept it and get started.
Joining a workspace
Ask your workspace admin to invite you — see How do I invite users to a workspace? for guidance on their end.
Select Accept invite in the invitation email.
Create your account and log in to Synthesia.
The new workspace appears in the workspace switcher in the app.
To switch between workspaces, see How do I switch between workspaces? .
✍️ Once you're in a workspace, you have two places to work:
My Videos — only visible to you.
Workspace — visible to all workspace users.
💬 FAQs
What happens if I already have a Synthesia account?
What happens if I already have a Synthesia account?
If you join a workspace after already having a Synthesia account, you will have access to both. To switch between workspaces, see How do I switch between workspaces? .
Who is the workspace owner?
Who is the workspace owner?
The first user to create a workspace is automatically assigned the workspace owner role.
What do I do if the invite link doesn't work?
What do I do if the invite link doesn't work?
If you are unable to access Synthesia via the invitation email link, try logging in directly at app.synthesia.io. Once logged in, the workspace invitation should be available for you to accept from within your account.
How do I move videos from another workspace?
How do I move videos from another workspace?
Videos created in another workspace will need to be moved manually. See How do I transfer a video to a workspace? for step-by-step instructions.
I can't log in after joining a workspace. What should I do?
I can't log in after joining a workspace. What should I do?
Try resetting your password from the login page first. If you signed up using Google or single sign-on, use that same method to log in. If you still can't access your account, contact Synthesia support. Only a workspace admin can remove a member from a workspace, so if you regain access, ask your workspace admin to remove you if needed.
Can I leave a workspace I've joined?
Can I leave a workspace I've joined?
You can't remove yourself from a workspace. Ask a workspace admin to remove you from the members list in workspace settings.
If I move my videos to a workspace, do I still own them?
If I move my videos to a workspace, do I still own them?
Yes. You remain the creator of a video even after moving it into a workspace, and it stays visible in your My videos page unless you invite another member to edit it.
You can't remove yourself from a workspace. Ask a workspace admin to remove you from the members list in workspace settings.
