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How can I prevent self-serve subscriptions for SSO users in my organization?

Organization admins can block SSO users from creating their own self-serve subscriptions to ensure more compliant content creation.

Written by Meg
Updated over a week ago

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🚨 You must be an Admin of your organization to block SSO users from creating their own subscriptions.


β€‹πŸ“ŒThis feature is only available on our Synthesia Enterprise Plan Customers.

If you would like discuss upgrading your plan, please book a demo.

Block self-serve subscriptions for SSO users

  1. Navigate to Account Info

  2. Under the Organization settings, select the Collaboration tab.

  3. In the Authentication section, toggle on "Block users from creating their own subscriptions".

  4. This will prevent users from your organization's domains from creating separate subscriptions outside of your organization.


πŸ’¬ FAQs

Why can't I see the Authentication section?

If your organization doesn’t have SSO setup, then the Authentication section will not be visible.

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