You must be an Admin of your workspace to upgrade a Guest into a Member.
You must be an Admin of your workspace to upgrade a Guest into a Member. Once a user is set to Member, that user can’t be downgraded to a Guest role. To make the upgrade:
Go in your Workspace Member Settings page.
Select the Guests tab.
Click on the 3-dot menu.
Select Convert to Member.
Notes:
Once a user is set to Member, that user can’t be downgraded to a Guest role
Guests can also request to be upgraded to a member. See the Synthesia User roles & Permissions documentation to learn more.