Organization & Workspace Management

Learn more about organizations and workspaces and how to manage them.

Understanding Organizations & Workspaces

Learn how to structure, manage, and optimize your Synthesia Organizations and Workspaces. This section explains how Organizations connect multiple Workspaces, how admin permissions and settings work at each level, and how to track video creation and usage across your teams.

How do I switch between workspaces?Learn to switch to a different workspace.

How should I decide between using one workspace or multiple in Synthesia?Learn when to use the same workspace or create a new one in Synthesia, based on team setup, privacy, and collaboration.

What can Organization Admins do in Synthesia?Organization Admins have full control over the entire organization. This includes managing workspaces, users, security, billing, and more.

What are the Organization Settings?

What is Content Search and how can I use it as an Organization Admin?As an Org Admin, you can search by user, title, or workspace, join as a collaborator, and move content to shared workspaces to keep teams aligned.

What is a Synthesia Organization?Learn more about Synthesia Organization.

What is a Synthesia Workspace?Learn more about Workspaces.

How can I get insights on Workspace or Organization usage?

How do I search for content in Synthesia?Learn about workplace search in Synthesia.

How do I create a new Workspace?Learn how to navigate your workspace in Synthesia.

Setting Up & Configuring Workspaces

Learn how to create and configure your Synthesia Workspace to fit your team’s workflow. Discover how to set up new Workspaces, define default video templates, and enforce brand guidelines for a consistent, professional look across all your team’s videos.

How do I create folders in Synthesia?Learn how to keep your video content organised by using folders.

How can I enforce brand guidelines across my workspace's videos?

What are the Workspace Settings?Learn about Workspace settings to control access and customize your Workspace

How do I move a video between Workspaces?Learn how to transfer content to a different Workspace.

How do I move a generated template to another Synthesia Workspace?Learn how to move a generated template to your workspace

How do I customize my Share Page?Learn how to customize your share page, for your call-to-action links

How can I set a custom default template for my workspace?

Users, Roles & Collaboration

Learn how to manage users, roles, and collaboration in your Synthesia Workspace. Discover how to invite and onboard teammates, assign roles and permissions, manage guests securely, and collaborate on videos with comments and live editing.

How can I remove someone from a single workspace in Synthesia?

How does Synthesia handle user licenses and billing for Enterprise workspaces?

How do I manage brand assets as the Brand Admin?The Brand Admin role lets Enterprise teams manage brand assets securely and efficiently—delegating brand ownership without exposing sensitive Organization Admin settings.

Can I invite a Guest to my workspace if they have an email address with a different domain name?Manage Guest role users in your Synthesia Workspace.

Can I view a list of all members within my workspace?

How can I collaborate with others?Learn more about our feature Live Collaboration

What steps are necessary to Off-Board a Workspace Member?Learn how to properly off-board a workspace member while ensuring their content remains accessible

What is Shared with me?

What happens to a Workspace member's content when their account is deleted?

What features are available to guests in Synthesia?Learn what you can do in Synthesia with guest access to a workspace.

How many Guests can I have in my Synthesia Account?Manage Guest role users in your Synthesia Account.

How do I upgrade from a restricted license?Users on a restricted license can request an upgrade within the workspace.

How do I remove a Guest from my Synthesia Workspace?Manage Guest role users in your Synthesia Workspace.

How do I leave a comment on a video?

How do I join my company's workspace?Learn how to join your company's workspace in Synthesia.

How do I invite users to a Workspace?Learn what workspaces and how to join and invite other to workspaces

How do I convert a Guest into a Member in Synthesia?Managing Guest and member roles in Synthesia.

How do I add a Guest to my Synthesia video?Discover more about guest role feature in Synthesia.

Security & Access Management

Keep your Synthesia Workspace secure with advanced access and sharing controls. Learn how to manage approved domains, restrict video distribution, and disable public sharing. Explore automation options like SSO, JIT provisioning, and SCIM to simplify user management and maintain security.

How can I disable social sharing on published video pages?

What is Just-in-Time (JIT) Provisioning in Synthesia?

How can I restrict where videos from my workspace are distributed?Learn how to use Restrict Embed Domains in Synthesia to control where videos can be embedded. Set allowed domains, disable public video pages, and protect content. Ideal for admins managing…

How can I automate user management with SCIM?SCIM (System for Cross-domain Identity Management) is available for Enterprise customers using WorkOS-based SSO. It automates user provisioning and deprovisioning, helping IT teams securely and efficiently manage access to Synthesia…

How do I restrict invites to allowed domains on my workspace?Learn how to add allowed domains to your workspace

How do I add allowed domains to my workspace?Learn how to add allowed domains to your workspace