Ensure Trust & Safety
Understand Synthesia’s content policies, moderation standards, and security practices for responsible AI use.
By Jess and 2 others3 authors21 articles
Content Moderation PoliciesLearn more about our Content moderation policies
Disagreeable ContentLearn more about our Content Moderation policy around Disagreeable Content
Harmful Behaviour: Violence, Criminal Behaviour and Dangerous ContentLearn more about Content Moderation policy around Harmful Behaviour
Platform IntegrityLearn more about Content Moderation policy around Platform Integrity
AI Dubbing: Content Best Practices
Selfie Avatars Content Moderation
Photo Avatars Content ModerationThe content moderation guidelines in this page provide guidance on how to safely and responsibly use the Photo Avatar feature on Synthesia.
Final Warnings Guidance for Policy Violations
Synthesia Video LicensingLearn where you can and cannot publish videos made with Synthesia.
Content Moderation
Learn more about Content Moderation in STUDIO
Guidelines for Using Stock and Personal Avatars in Videos
Our Approach to Content Moderation at Synthesia
Guide to Content ModerationSynthesia Content Moderation policies
Content Moderation Appeals
Why Content Approval May Change
Why was my AI generated asset blocked?What to do when a prompt or generation has been blocked when using one of our AI features such as video generation with Veo 3 in Synthesia.
How does Script Remediation Guidance work in Synthesia?Script Remediation Guidance gives you proactive feedback on your script before you generate your video, helping you spot anything that may be worth reviewing before generating your video.
Help and FAQs
Frequently asked moderation questions.
Content Moderation FAQsYour questions answered around Content Moderation
Why is my video taking a while to generate?
What do I do if my video is rejected?
Why can't I use stock avatars for my content?
What is Synthesia?Synthesia is the world’s leading AI video platform for business — helping teams create and scale professional video for communication, training, and skill development.
