Disagreeable Content focuses on content that could depict misinformation or information of a deceptive nature.
Disagreeable Content is sectioned into the follow categories:
Navigate the categories below to find out more on what content is permitted and prohibited.
It is important to note that restricted content is only allowed with Custom Avatars. Any Restricted Content that is depicted using stock avatars will not be allowed
Deceptive Information & Other Restricted Content
Foreign Travel Advice
Synthesia encourages you to have conversations about Foreign Travel Advice responsibly. You are able to create videos using our stock avatars to inform and educate your audiences from legitimate sources such as country governments or informational content on historical landmarks, customs or activities.
Restricted Content (For Studio and Personal Avatars ONLY) | Prohibited Content (Stock, Studio and Personal Avatars) |
⚠️ Informational, educational or promotional content about specific landmarks, activities or accommodation by the organizing institution (e.g., travel agency). ⚠️ Informational, educational or promotional content about Labour Immigration / Immigration (e.g., agencies promoting immigration to other countries) by non-governmental agencies.
| ❌ Misleading, unverified or unauthorized or personalized information or advice about Visa requirements, accommodation, activities, currency, customs, or local laws. ❌ Fraudulent offers to travel abroad. ❌ Promotion, sale or endorsement of services, businesses or individuals that provide fraudulent information or documentation for foreign travel. ❌ Promotion or sale of forged, counterfeit and fraudulent documentation. |
Legal Advice and Information
Synthesia encourages you to have conversations about Legal Advice and Information responsibly. You are able to create videos using our stock avatars to inform and educate your audiences about the history of Law, it's application and development legal Institutions, legal practitioners and regulations without interpretation, recommendations or advice.
Restricted Content (For Studio and Personal Avatars ONLY) | Prohibited Content (Stock, Studio and Personal Avatars) |
⚠️ Content about licensed legal practices, practitioners and jurisdictions and regulations. ⚠️ Content about Legal Practitioners, Practices, Regulators, Lawmakers and Legal Institutions. | ❌ Intentionally misleading, unverified or unauthorized information or advice about legal practices, procedures, practitioners or jurisdictions including individualized advice and/or call for action, any personalized legal advise for individuals regarding any legal matters. ❌ Any form of individual or company confidential or classified legal information. |
Media Reporting (News)
Synthesia encourages you to have conversations about Media Reporting responsibly. You are able to create videos using our stock avatars to inform and educate your audiences about history, production, research and process of media reporting.
Content that reports on events or developments, including but not limited to breaking news, current events, trends, and updates on topics of public interest, will only be permitted through our Enterprise Plans with a Studio or Personal avatar.
Restricted Content (For Studio and Personal Avatars ONLY) | Prohibited Content (Stock, Studio and Personal Avatars) |
⚠️ Informational content on Breaking News, Current Events Reporting and Public Interest Topics. ⚠️ Fictional News Content/Stories: content that contains fictional characters or stories and is presented or structured in the form of News Reporting. | ❌ Fake News: information about news, events or causalities that lacks factual accuracy and verification. ❌ Libel and Slander Statements: false and defamatory statements aimed at harming an individual's reputation and professional standing. ❌ Conspiracy Theories: content that suggests a group of individuals or organizations is secretly planning or controlling events behind the scenes in a deceptive manner. ❌ Polarizing and Divisive propaganda about individuals or institutions. ❌ Content that is rumors and based on gossip with intent to cause harm. ❌Climate Misinformation content that denies the existence or impacts of climate change. |
Medical Advice and Information
Synthesia encourages you to have conversations about Medical Advice and Information responsibly. You are able to create videos using our stock avatars to inform and educate your audiences about the history of common diseases or illnesses, over the counter medications, general anatomy, sexual and reproductive health, mental health and hygiene, healthy lifestyle practices and medical institutions without offering interpretation or medical advice for diagnosis or treatment
Restricted Content (For Studio and Personal Avatars ONLY) | Prohibited Content (Stock, Studio and Personal Avatars) |
⚠️ Informational or educational content about about diagnosis, treatments, common illnesses and procedures done by a licensed and authorized medical practitioner. ⚠️ Information about a medical institution (e.g., clinic, hospital) specific treatment and procedures outcomes and recommendations, including Clinical Trials and Testimonials (both patients and medical professionals). ⚠️ Informational or educational (internal) content on the sale, promotion, distribution, packaging, safety, use, disposing or elimination of Pharmaceutical Prescription Drugs. | ❌ Public Health Emergencies Content: unverified/unauthorized information or advice (including diagnosis and treatment). ❌ Misleading, unverified or unauthorized information or advice about medical terms, diagnostics, treatments or procedures, including claims of miraculous treatments, full recovery (including testimonials) and treatments carried out be unauthorized medical practitioners. ❌ Content that contradicts worldwide expert consensus on safe medical practices (e.g., safe abortions, alternatives health practices, etc). ❌ Promotional content about the sale, distribution or use of Pharmaceutical Prescription Drugs, both legal and illegally manufactured. |
Political Content
Synthesia encourages you to have conversations about Political and Election topics responsibly. You are able to create videos using our stock avatars to inform and educate your audiences about historical political events without interpretation or judgement, misleading information or details. The content should be easily verifiable and factually accurate.
Political Content will only be permitted through our Enterprise Plans with a Studio or Personal avatar.
Restricted Content (For Studio and Personal Avatars ONLY) | Prohibited Content (Stock, Studio and Personal Avatars) |
⚠️ Political opinions and expressions of ideals and perspectives related to political issues. ⚠️ Educational or informational factually based discourses and analysis, critical examination of political issues and policies. ⚠️ Information about sources, affiliations and funding and the entities or individuals behind political messages, campaigns and democratic processes. ⚠️ Political Satire and Comedy. | ❌ Any content that supports, promotes, endorses or encourages the manipulation and undermining of the integrity of democratic processes. Including but not limited to: deceptive tactics, voter/census interference, misattributed and manipulated content and polarizing rhetorics. |
Financial Solicitation
Banking Scam or Fraud
Synthesia encourages you to have conversations about Banking Scam or Fraud responsibly. You are able to create videos using our stock avatars to inform and educate your audiences about informational content about verified historical Banking Scam or Fraud cases.
Restricted Content (For Studio and Personal Avatars ONLY) | Prohibited Content (Stock, Studio and Personal Avatars) |
⚠️ Informational or educational and informational content about different types of banking scams or fraud, how they operate and prevention and protection user guides. | ❌ Promotion, support or advertisement of content that facilitates banking scams or fraudulent activity. Including the explicit promotion of scam techniques, sharing personal information for fraudulent purposes or providing tutorials on how to carry out fraud. ❌ False or misleading information about banking scams or fraud. Information promoting conspiracy theories that undermine the risks, severity and affected communities of banking scam or fraud victims. ❌ Content from unverified, unauthorized or untrustworthy sources about banking products. |
Business Fraud
Synthesia encourages you to have conversations about Business Fraud responsibly. You are able to create videos using our stock avatars to inform and educate your audiences about verifiable or historical Business Fraud cases , without interpretation or judgement.
Restricted Content (For Studio and Personal Avatars ONLY) | Prohibited Content (Stock, Studio and Personal Avatars) |
⚠️ Informational or educational content about different types of Business Fraud, their operations and how to prevent and report fraud. ⚠️ News and analysis related to Business fraud information, techniques, regulatory actions or trends in fraudulent activities. | ❌ Promotion, support or endorsement of activities that facilitates business fraud. Including guidance to engage in fraud. ❌ Content from unverified, unauthorized and untrustworthy sources about business operations. ❌ Impersonation or misrepresentation of legitimate business or individuals as well as business or individuals associated with financial fraud.
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Charity, Grants and Lottery Scams
Synthesia encourages you to have conversations about Charity, Grants and Lottery Scams responsibly. You are able to create videos using our stock avatars to inform and educate your audiences about about verifiable or historical Charity, Grants and Lottery Scam cases as well as informational and educational content about verifiable Grants providers (e.g., universities, governments) and their application process.
This does not include any personalized information or misleading or unverifiable information on how to better improve an individual's chances of successfully getting the grant.
Restricted Content (For Studio and Personal Avatars ONLY) | Prohibited Content (Stock, Studio and Personal Avatars) |
⚠️ Informational or educational content about different types of charity, grants and lottery scams including operation. ⚠️ Prevention guides and advice on how to recognize and avoid charity, grants and lottery scams including how to protect personal information, how to research legitimate providers and steps to report fraud. | ❌ Promotion, support or endorsement of fraudulent charities, grants or lottery schemes, including content that encourages people to participate or provides misleading information about the legitimacy of these organizations. ❌ Impersonation or misrepresentation of legitimate charitable organizations, grant providers or lottery entities. Misleading or deceptive content that could be mistaken for genuine entities or opportunities. |
Insurance Scam
Synthesia encourages you to have conversations about Insurance Scams responsibly. You are able to create videos using our stock avatars to inform and educate your audiences on easily verifiable information about the historical Insurance Scams.
Restricted Content (For Studio and Personal Avatars ONLY) | Prohibited Content (Stock, Studio and Personal Avatars) |
⚠️ Information and educational content about different types of Insurance Scam, their operations and how to prevent and report fraud. ⚠️ News and analysis related to Insurance Scam information, techniques, regulatory actions or trends in fraudulent activities. ⚠️ Content promoting public awareness about insurance scams, their impact on individuals and society and encouraging preventative measures. | ❌ Promotion, support, information or endorsement of activities that facilitates insurance fraud. ❌ Impersonation or misrepresentation of legitimate insurance companies, insurance brokers or insurance claims. ❌ Support, encouragement or endorsement of fraudulent activities, e.g guides on how to commit fraud or deceptive tactics to use when dealing with insurance brokers or businesses. |
Investment Products or Activities
Synthesia encourages you to have conversations about Investment Products or Activities responsibly. You are able to create videos using our stock avatars to inform and educate your audiences on easily verifiable information about investment products or activities and how to use them without interpretation or solicitation.
Restricted Content (For Studio and Personal Avatars ONLY) | Prohibited Content (Stock, Studio and Personal Avatars) |
⚠️ Information or educational content about different types of investment scams, their characteristics and how to prevent falling into them. ⚠️ Information or educational content about news, legal updates or court cases related to investment scams. ⚠️ Information or educational content about Investment opportunities , groups or products, including information about different types of financial investments, strategies and financial planning. ⚠️ Information or educational content that offers unbiased analysis, research and insights to various investment options, industries and market trends with the objective of helping consumers understand potential risks and rewards. ⚠️ Information or educational content about relevant financial regulations that does not promote illegal or fraudulent investment schemes. ⚠️ Information or educational content about diversification and risk management in investment strategies. | ❌ Promotion, endorsement or advertisement of fraudulent investment opportunities, including claims of high or guaranteed profits or insider information, with misleading information about the benefits or returns. ❌ Content related to unregulated financial services such as unregistered brokers, unlicensed investment advisors or unauthorized trading platforms or individuals. ❌ Promotion, endorsement or advertisement of the sale or distribution of fake or counterfeit investment products. ❌ Targeted Investment Advice for Individuals - personalized and specific investment advice for individuals (recommendations should be general and not tailored to individual circumstances). ❌ Promotion, support or endorsement of speculative and/or high-risk investment schemes (e.g., high risk investments or speculative schemes without warnings). ❌ Promotion, endorsement or advertisement of unregulated, unlicensed or unauthorized financial products or unverified financial advice. |
Money Laundering
Synthesia encourages you to have conversations about Money Laundering responsibly. You are able to create videos using our stock avatars to inform and educate your audiences about verified historical money laundering events, without judgement or interpretation.
Restricted Content (For Studio and Personal Avatars ONLY) | Prohibited Content (Stock, Studio and Personal Avatars) |
⚠️ Information or educational content about money laundering laws, regulations and prevention measures (including information about risks, consequences and methods used as long as it's presented by an authorized law enforcement practitioner or lawyer). | ❌ Instructional content on conducting money laundering (including step-by-step instructions, techniques or advice on illegal financial activities). ❌ Promotion, advocacy or encouragement of money laundering services or practices. Any advertisement of services to hiding or laundering illicit funds are strictly prohibited. ❌ Promotion, distribution or sale of money laundering tools (e.g., software) or illegal financial services. |
Multi-Level-Marketing Schemes
Synthesia encourages you to have conversations about Multi-Level-Marketing Schemes Laundering responsibly. You are able to create videos using our stock avatars to inform and educate your audiences about verified historical MLM schemes, without judgement or interpretation.
Restricted Content (For Studio and Personal Avatars ONLY) | Prohibited Content (Stock, Studio and Personal Avatars) |
⚠️ Informational or educational content about MLMs, their characteristics and how to identify them. | ❌ Misleading or false claims about MLM products or opportunities (e.g., unrealistic promises of success, deceptive marketing tactics). |
Pyramid Schemes
Synthesia encourages you to have conversations about Pyramid Schemes responsibly. You are able to create videos using our stock avatars to inform and educate your audiences about verified historical money laundering events, without judgement or interpretation.
Restricted Content (For Studio and Personal Avatars ONLY) | Prohibited Content (Stock, Studio and Personal Avatars) |
⚠️ Educational and informational content about Pyramid schemes, their characteristics and how to identify and avoid them (warning signs, red flags, common tactics, etc). | ❌ Promotion, endorsement or advertising of Pyramid Schemes, including explicit solicitations for investments or promises of high returns with minimal risk. |
Social Media Scams
Synthesia encourages you to have conversations about Social Media Scams responsibly. You are able to create videos using our stock avatars to inform and educate your audiences about Social Media Management, Engagement, Influencer Management, Influencer Marketing, without interpretation, sale or distribution information
Restricted Content (For Studio and Personal Avatars ONLY) | Prohibited Content (Stock, Studio and Personal Avatars) |
⚠️ Promotional content about Social Media Management, Engagement, Influencer Management, Influencer Marketing, etc. | ❌ Promotion, support, information or endorsement of services aimed at generating or participating in social media scams. |
Tax Evasion
Synthesia encourages you to have conversations about Tax Evasion responsibly. You are able to create videos using our stock avatars to inform and educate your audiences about verified historical tax evasion events, without judgement or interpretation
Restricted Content (For Studio and Personal Avatars ONLY) | Prohibited Content (Stock, Studio and Personal Avatars) |
⚠️ Educational and informational content about tax laws, regulations and compliance requirements (e.g., tax planning, legal tax minimization strategies, legitimate deductions) that encourages lawful behavior. ⚠️ News and analysis related to tax evasion cases, investigations and efforts to combat tax fraud. | ❌ Instructional content on how to evade tax or engage in tax evasion, including fraudulent practices, techniques to hide income or assets or ways to manipulate tax reporting. |
Promotional Activity and Other Restricted Practices
Affiliate Marketing
Synthesia encourages you to have conversations about Affiliate Marketing responsibly. You are able to create videos using our stock avatars to inform and educate your audiences about Affiliate Marketing products or services.
Restricted Content (For Studio and Personal Avatars ONLY) | Prohibited Content (Stock, Studio and Personal Avatars) |
⚠️ Informational or educational content about Affiliate Marketing products/or services. This includes reviews, comparisons, tutorials or guidelines to aid customers make informed decisions about products or services. | ❌ Promotion, sale or endorsement of Affiliate Marketing Fraudulent Activity or Scams: deceptive practices that exploit the affiliate marketing model to take advantage of unsuspecting individuals or business. ❌ Promotion of Fake Affiliate Programs with promises of high commissions that fail to pay affiliates for referrals or sales. ❌ Content containing unethical link sharing and spam practices. ❌ Content that contains false or misleading claims to lure individuals into clicking on affiliate links (e.g., making false claims about products, services, exaggerating benefits or using clickbait tactics). ❌ Promotion or endorsement of unethical recruitment (e.g., content that focuses primarily on recruiting rather than promoting products/services). |
Age Restricted Products or Services
Synthesia encourages you to have conversations about Age Restricted Products responsibly. You are able to create videos to inform and educate your audiences about age restricted products for educational and training purposes for internal processes.
Restricted Content (For Studio and Personal Avatars ONLY) | Prohibited Content (Stock, Studio and Personal Avatars) |
⚠️ Informational or educational content about age restricted products or services (e.g., history, consumption data, market audience etc). ⚠️ Informational or educational (internal) content on the sale, packaging, distribution, logistics, marketability, education, liability, etc of age restricted products or services. | ❌ Promotional content about the sale, distribution or use of any age restricted products or services. |
Cannabis
Synthesia encourages you to have conversations about Cannabis responsibly. You are able to create videos using our stock avatars to inform and educate your audiences about the history and cultural significance of Cannabis without interpretation, judgement or misleading information or details
Restricted Content (For Studio and Personal Avatars ONLY) | Prohibited Content (Stock, Studio and Personal Avatars) |
⚠️ Informational or educational content about the sale, distribution and consumption of Marijuana (Cannabis with high content of THC) and/or CBD. ⚠️ Informational and educational content about safe consumption, storing and disposal of Cannabis. ⚠️ Informational and educational content about medicinal use of cannabis including benefits, risks and general information about cannabis strains. | ❌ Promotional or informational content about illegal sale, distribution or consumption of Marijuana (Cannabis with high content of THC). ❌ Promotion, support or encouragement of harmful or dangerous practices around Cannabis, including illegal activities, excessive consumption or unsafe practices. |
Cognitive (Mental State) Altering Practices
Synthesia encourages you to have conversations about Cognitive Altering Practices responsibly. You are able to create videos using our stock avatars to inform and educate your audiences on:
Evidence-based information about cognitive altering practices
historical and/or cultural significance of cognitive altering practices
Scientific and Academic Research related to cognitive altering practices
Restricted Content (For Studio and Personal Avatars ONLY) | Prohibited Content (Stock, Studio and Personal Avatars) |
⚠️ Informative, educational or testimonial accounts of experiences with cognitive altering practices. ⚠️ Informative and educational content about harm reduction and safety guidelines associated with cognitive altering practices (e.g., responsible use guidelines). ⚠️ Informative, educational and instructional content (e.g., guidelines or resources) from qualified professionals (e.g., psychologists, therapists). ⚠️ Promotional or informational content of cognitive altering practices services. ⚠️ Informational or educational content about Astrology. ⚠️ Astrological Readings (birth chart) and Horoscopes. | ❌ Support, promotion or endorsement of dangerous or harmful cognitive altering practices that pose significant risk to individuals or communities physical or mental well-being. ❌ Encouraging the misuse of substances, self-harm or activities with a high risk of adverse effects. ❌ Unauthorized Medical Advice related to cognitive alerting practices. Content that promotes unproven treatments, therapies, or interventions without scientific validation or professional supervision. ❌ Misleading and/or False Claims about the benefits, efficacy or outcomes of cognitive altering practices. ❌ Content promoting or advocating for non-consensual cognitive altering practicers including content that encourages manipulation of individual's or violates individual's autonomy and agency is strictly prohibited. ❌ Content that encourages or promotes illegal activities related to cognitive altering practices.
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Health Fraud Scams
Synthesia encourages you to have conversations about wellbeing and health products or treatments responsibly. You are able to create videos using our stock avatars to inform and educate your audiences on verifiable information about your product or treatment as well cultural aspects of wellbeing and general health.
Restricted Content (For Studio and Personal Avatars ONLY) | Prohibited Content (Stock, Studio and Personal Avatars) |
⚠️ Product reviews, experiences and testimonials with specific health and wellbeing products or treatments - either done at home or in patient facilities. ⚠️ Informational or educational content about high risk products or treatments that should be performed by a licensed medical practitioner. ⚠️ Treatment options or advice regarding products or treatments that need to be prescribed and supervised by a medical professional. | ❌ Content that promotes, endorses or facilitates fraudulent health and wellbeing products or treatments. ❌ False or misleading advertisement, unsupported or exaggerated claims about the effectiveness and/or safety of health products or treatments. ❌ False or misleading claims about miracle cures, treatments or remedies for any medical conditions or symptoms. ❌ Misleading testimonials or content suggesting miraculous health outcomes without scientific evidence. ❌ Content promoting unlicensed or unregulated practices, procedures, products or treatments for any health conditions or symptoms and their management. ❌ Content that encourages audiences to distrust conventional health treatments or professionals. Including content that advocates for dangerous practices from practitioners or individuals. ❌ Promotion, endorsement or encouragement of fraudulent or deceptive products or treatments and their sales and distribution. ❌ Content promoting or endorsing the usage or distribution of dangerous or harmful products or treatments that have severe side effects or pose a risk to an individual's or communities health and wellbeing. ❌ Promotion, support or endorsement of dangerous practices related to health products such as consuming potential toxic doses, extreme overdosing or mixing incompatible substances. ❌ Content that targets minors and encourages inappropriate use of health products or treatments. |
Gambling
Synthesia encourages you to have conversations about Gambling responsibly. You are able to create videos to inform your audiences on legitimate and legal gambling services.
Restricted Content (For Studio and Personal Avatars ONLY) | Prohibited Content (Stock, Studio and Personal Avatars) |
⚠️ Instructional content on how to use a legal gambling services (e.g., sports bets). ⚠️ Informational content on licensed and authorized gambling services (e.g., national lottery). | ❌ Instructional content on how to use an illegal gambling service (remote or non-remote). ❌ Promotion or endorsement of any illegal gambling services, organizations or practices. |
High Risk [Hazardous] Products or Services
Synthesia encourages you to have conversations about High Risk Products or Services responsibly. You are able to create videos using our stock avatars to inform and educate your audiences on easily verifiable information about the history of High Risk products or services, such as what hazardous materials are, their significance and their history.
Restricted Content (For Studio and Personal Avatars ONLY) | Prohibited Content (Stock, Studio and Personal Avatars) |
⚠️ Informational, educational or promotional content about high risk products or services including the sale, promotion, distribution, packaging, safety, use, disposing or elimination of high risk products or services. | ❌ Promotional content about the sale, distribution or use of any illegal High Risk [Hazardous] Products, Activities or Services. |
Religious Practices
Synthesia encourages you to have conversations about Religious Practices responsibly. You are able to create videos using our stock avatars to inform and educate your audiences about Theology studies, historical events, religious history, religious beliefs, practices, traditions or the broader aspects of faith.
This can also include religious celebrations, festivals or holidays, religious-themed artistic expressions like art, music, poetry or literature
Restricted Content (For Studio and Personal Avatars ONLY) | Prohibited Content (Stock, Studio and Personal Avatars) |
⚠️ Transcribed content from religious texts, prayer, psalm, prophets books, etc. | ❌ Support, promotion or endorsement of practices that pose a risk to safety in the name of religion (e.g., human right violation, child abuse or neglect, fraudulent or harmful activities). |
Spam Behavior
Synthesia encourages you to have conversations about Spam Behavior responsibly. You are able to create videos using our stock avatars to inform and educate your audiences about anti-spam regulations, enforcement or authorized regulators (e.g., GDPR, CASL, Spam Act, PECR)
Restricted Content (For Studio and Personal Avatars ONLY) | Prohibited Content (Stock, Studio and Personal Avatars) |
⚠️ Informative, educational or reporting content about specific Spam Incidents or Behaviors. | ❌ Content that is unsolicited, repetitive and deceptive. |
Repeat Infringer
Any content, that goes against our Content Moderation Guidelines, created by a repeat infringer who's been notified of previous moderation offenses and subsequently banned, is prohibited and grants a direct block.
Synthesia shall have the sole discretion in reaching the final decision.
Want to Know More About Content Moderation?
Find out more about Content Moderation in the Guide to Content Moderation.