Quick Summary
If your script has been flagged, it may be because it contains language that references products, services, or activities involving a high level of physical risk. This includes firefighting, handling dangerous materials (such as chemicals, explosives, or pesticides), industrial machinery, demolition, extreme sports, and similar activities.
The good news: you can still create educational content about high-risk products and services. In many cases, adjusting your focus or framing is enough to resolve the issue. The key is ensuring your content focuses on education, safety, history, or factual information rather than on promotion or instruction for potentially harmful use.
How to Fix This
If you want to use a stock avatar, review your script to ensure it:
Focuses on education about what high-risk products or services are, their history, or their significance
Contains only factual, easily verifiable information
Avoids detailed instructions on how to use, dispose of, or handle specific high-risk products
Avoids promoting illegal high-risk products, services, or activities
If your content includes detailed safety information, training on how to use or dispose of high-risk products, or promotional content about legal high-risk services, switching to a custom avatar may allow you to use your original wording. You can discuss a broader range of high-risk content with a custom avatar than with stock avatars.
đ If your content involves internal processes, training, or safety information for enterprise clients, this may require an Enterprise plan in addition to a custom avatar.
What Are My Options?
If your goal is to... | You should... | Outcome |
Share educational content about what high-risk products or services are, their history, and significance | Keep your script and ensure all claims are factual and easily verifiable | Stock Avatar |
Share detailed safety, training, or procedural information about using or disposing of high-risk products | Switch to a Personal/Studio/Synthetic Avatar | Personal/Studio/Synthetic Avatar |
Share promotional or informational content about legal high-risk products or services | Switch to a Personal/Studio/Synthetic Avatar | Personal/Studio/Synthetic Avatar |
Share educational or internal training content for enterprise clients | Switch to a Personal/Studio/Synthetic Avatar on an Enterprise plan | Personal/Studio/Synthetic Avatar on Enterprise plan |
Promote the use of illegal high-risk products or services | â | Not supported |
Promote the sale or distribution of illegal high-risk products or services | â | Not supported |
Facilitate or encourage illegal and dangerous high-risk activities | â | Not supported |
Examples
Examples Allowed with a Stock Avatar
"Fireworks are explosive devices historically used during celebrations. They create light, smoke, and sound through chemical reactions."
"Personal Protective Equipment (PPE) is used to protect workers from physical, chemical, biological, and airborne workplace hazards. Its use is required for compliance with regulatory bodies like OSHA."
"Demolition began as a tool of war and manual labor. Over time, it evolved into a scientific industry with professional standards."
Examples Allowed with a Custom Avatar
"In this training, we'll show you how to safely use rodenticides when dealing with pest control situations."
"To dispose of nitric acid safely, dilute small amounts in plenty of cold water. Then slowly neutralise it with a base like sodium bicarbonate in a well-ventilated area. Never pour concentrated acid down the drain."
"Before using the forklift for daily operations, perform a safety check first. Sit down, fasten your seatbelt, disengage the parking brake, and put the gear in neutral before starting the engine."
"Second-generation anticoagulants are potent rat poisons that kill after a single feeding. They are primarily for trained pest control professionals. Examples include brodifacoum and bromadiolone."
Suggested Rewording
If you want to use a stock avatar, try these common edits to align with our content guidelines:
Instead of this | Try this | Can be approved with |
"Street racing should be allowed because it's a tradition" | "High-speed racing can be traced back to the late 19th century with early automobile trials" | All avatar types |
"Hydraulic excavators are my preferred method for implosion" | "With the industrial revolution came the need for safe, controlled demolition methods, including hydraulic excavators and material recycling" | All avatar types |
"I tried this and it completely changed my life" (Stock Avatar) | "In this video, I share my personal experience with this practice and what I found helpful" (Custom Avatar) | Personal/Studio/Synthetic Avatar |
If your script encounters further moderation issues, you must avoid statements such as:
Instead of this | Try this | Can be approved with |
"Because fireworks are illegal in my state, I buy them elsewhere and bring them over. I recommend you do the same" | N/A | Not supported |
"This is how you can make dangerous weapons or explosives" | N/A | Not supported |
Key Reminder
âď¸ Depending on your content, there may be more than one compliant path. Some changes will make your script suitable for stock avatars, while others may require a personal or studio avatar, an enterprise workspace, or in some cases, may not be supported on the platform.
If your script was flagged, the guidance above should help you understand both how to edit your content and what type of account or avatar is needed to create it successfully. Feel free to make your edits and try again.