Synthesia

Find answers to common questions about Synthesia's content moderation policies, appeals, and avatar restrictions.

Content Moderation FAQs

Find out why your Synthesia video may take longer to generate. Learn what to do if generation stalls or your video is under moderation review.

Why is my video taking a while to generate?

Learn what to do if your Synthesia video is rejected, including how to review the notice, fix your content, and appeal the decision.

How do I resolve a rejected video?

Why can't I use stock avatars for my content?

Meg Farley

Help and FAQs

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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