Synthesia

Meg Farley

Jess Diaz-Gomes

Understand Synthesia’s content policies, moderation standards, and security practices for responsible AI use.

Ensure Trust & Safety

Learn more about our Content moderation policies

Content Moderation Policies

Learn more about our Content Moderation policy around Disagreeable Content

Disagreeable Content

Learn more about Content Moderation policy around Harmful Behaviour

Harmful Behaviour: Violence, Criminal Behaviour and Dangerous Content

Learn more about Content Moderation policy around Platform Integrity

Platform Integrity

AI Dubbing: Content Best Practices

The content moderation guidelines in this page provide guidance on how to safely and responsibly use the Photo Avatar feature on Synthesia.

Photo Avatars Content Moderation

Final Warnings Guidance for Policy Violations

Learn where you can and cannot publish videos made with Synthesia.

Synthesia Video Licensing

Content & Licensing Policies

Guidelines for Using Stock and Personal Avatars in Videos

Our Approach to Content Moderation at Synthesia

Guide to Content Moderation

Content Moderation Appeals

Why Content Approval May Change

What to do when a prompt or generation has been blocked when using one of our AI features such as video generation with Veo 3 in Synthesia.

Why was my AI generated asset blocked?

Script Remediation Guidance gives you proactive feedback on your script before you generate your video, helping you spot anything that may be worth reviewing before generating your video.

How does Script Remediation Guidance work in Synthesia?

Learn how Synthesia's content moderation process works, combining automated systems with human review to ensure safe and responsible video creation. Understand review timelines, appeal options, and best practices.

Understanding Synthesia's Manual Review Process

Learn more about Content Moderation in STUDIO

Content Moderation

Your questions answered around Content Moderation

Content Moderation FAQs

Find out why your Synthesia video may take longer to generate and what to do while it is under moderation review.

Why is my video taking a while to generate?

What do I do if my video is rejected?

Why can't I use stock avatars for my content?

Synthesia is the world’s leading AI video platform for business — helping teams create and scale professional video for communication, training, and skill development.

What is Synthesia?

Help and FAQs

Impersonation

Medical Advice and Information

Legal Advice and Information

Resources to help build effective and compliant content in Synthesia

Creating Compliant Content 

Synthesia Academy

Knowledge Base

Documentation

Find answers and get help from Intercom Support and Community Experts

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