Organizations & Workspaces Management
Learn more about organizations and workspaces and how to manage them.
Workspace Settings
Learn how to manage workspace settings
What is a Synthesia Workspace?Learn more about Workspaces.
What are the Workspace Settings?Learn about Workspace settings to control access and customize your Workspace
How do I create a new Workspace?Learn how to navigate your workspace in Synthesia.
How do I restrict invites to allowed domains on my workspace?Learn how to add allowed domains to your workspace
How do I add allowed domains to my workspace?Learn how to add allowed domains to your workspace
How can I disable social sharing on published video pages?
How can I set a custom default template for my workspace?
How can I enforce brand guidelines across my workspace's videos?
Using Workspaces
Learn how to use workspaces
How do I join my company's workspace?Learn how to join your company's workspace in Synthesia.
How do I switch between workspaces?Learn to switch to a different workspace.
How do I move a video between Workspaces?Learn how to transfer content to a different Workspace.
How do I move a generated template to another Synthesia Workspace?Learn how to move a generated template to your workspace
What is Shared with me?
How do I customize my Share Page?Learn how to customize your share page, for your call-to-action links
How can I collaborate with others?Learn more about our feature Live Collaboration
How do I leave a comment on a video?
How do I search for content in Synthesia?Learn about workplace search in Synthesia.
How do I upgrade from a restricted license?Users on a restricted license can request an upgrade within the workspace.
How do I create folders in Synthesia?Learn how to keep your video content organised by using folders.
How should I decide between using one workspace or multiple in Synthesia?Learn when to use the same workspace or create a new one in Synthesia, based on team setup, privacy, and collaboration.
Organization Settings
Learn more about Organization settings
What is a Synthesia Organization?Learn more about Synthesia Organization.
What are the Organization Settings?
What is Just-in-Time (JIT) Provisioning in Synthesia?
How can I get insights on Workspace or Organization usage?
What can Organization Admins do in Synthesia?Organization Admins have full control over the entire organization. This includes managing workspaces, users, security, billing, and more.
How can I restrict where videos from my workspace are distributed?Learn how to use Restrict Embed Domains in Synthesia to control where videos can be embedded. Set allowed domains, disable public video pages, and protect content. Ideal for admins managing…
Managing Users
Learn more about managing users in workspace or organization
How do I invite users to a Workspace?Learn what workspaces and how to join and invite other to workspaces
Can I view a list of all members within my workspace?
What steps are necessary to Off-Board a Workspace Member?Learn how to properly off-board a workspace member while ensuring their content remains accessible
What features are available to guests in Synthesia?Learn what you can do in Synthesia with guest access to a workspace.
How many Guests can I have in my Synthesia Account?Manage Guest role users in your Synthesia Account.
How do I remove a Guest from my Synthesia Workspace?Manage Guest role users in your Synthesia Workspace.
How do I convert a Guest into a Member in Synthesia?Managing Guest and member roles in Synthesia.
How do I add a Guest to my Synthesia video?Discover more about guest role feature in Synthesia.
Can I invite a Guest to my workspace if they have an email address with a different domain name?Manage Guest role users in your Synthesia Workspace.
What happens to a workspace member's content when their account is deleted?
How can I remove someone from a single workspace in Synthesia?
How does Synthesia handle user licenses and billing for Enterprise workspaces?
How can I automate user management with SCIM?SCIM (System for Cross-domain Identity Management) is available for Enterprise customers using WorkOS-based SSO. It automates user provisioning and deprovisioning, helping IT teams securely and efficiently manage access to Synthesia…