This feature is currently in Beta to selected Synthesia Enterprise and Organization Plan Customers.
If you would like discuss upgrading your plan, please contact our Synthesia Support team or use our upgrade guide.
To help with organization and workspace management, admins have the option to use Insights, allowing for a CSV report to be obtained of the organization or workspace usage.
To obtain this report:
Navigate to the User settings in Synthesia.
Select the Insights tab, located under either the Workspace or Organization settings (dependent on your Synthesia plan).
Specify a date range and select the Get report to generate the report. The report will be sent to the email address associated to your Synthesia account and also delivered via in-app notification.
On completion a zip file is sent containing:
For organization-level reports:
Three CSV files —organization_usage,organization_workspaces_usage, andorganization_members_activity.For workspace-level reports:
Two CSV files —workspace_usage, andworkspace_members_activity.
Notes:
If you do not receive an email within 10 minutes, re-trigger the report generation by clicking the Get report button.
Videos and minutes metrics take into account each video version.