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Account & Billing
Learn about payment methods, billing information and refunds.
26 articles
Why can't I access my Synthesia account?
How do I reset my Synthesia password?
Why Have I Not Received a Reset Password Link?
What is the Synthesia password policy?
How can I change my Synthesia account email address?
What Can I Do in the User Settings?
How Many Minutes Do I Have on My Synthesia Plan?
What is a Synthesia Organization?
How do I delete my account?
Why is my payment to Synthesia unsuccessful?
When am I billed for Synthesia licenses?
How do I upgrade my Synthesia plan?
How do I downgrade my Synthesia plan?
How can I manage my Synthesia account subscription?
How do I change my Synthesia subscription to be billed yearly?
How do I cancel my Synthesia subscription?
Can I get a refund from Synthesia?