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Account & Billing
Learn about payment methods, billing information and refunds.
26 articles
Why can't I access my Synthesia account?
How do I reset my Synthesia password?
Why have I not received a reset password link?
What is the Synthesia password policy?
How can I change my Synthesia account email address?
What can I do in the user settings?
How many minutes do I have on my Synthesia plan?
What is a Synthesia Organization?
How do I delete my account?
Why is my payment to Synthesia unsuccessful?
When am I billed for Synthesia licenses?
How do I upgrade my Synthesia plan?
How do I downgrade my Synthesia plan?
How can I manage my Synthesia account subscription?
How do I change my Synthesia subscription to be billed yearly?
How do I cancel my Synthesia subscription?
Can I get a refund from Synthesia?