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Why can't I access my Synthesia account?
Why can't I access my Synthesia account?

Learn how to access your Synthesia account

Updated over a week ago

Having issues with your Synthesia account password?

Use Synthesia quick guide to help you reset your password


Invalid Subscription

Contact Synthesia support team to regain access if you already have a paid subscription and receive the above error when signing into your account


Details Not Recognised

If you have previously used a trial account, contact Synthesia Sales team to discuss account options as your trial may have expired.


Sign in with Google / SSO

Accounts can be set up by signing in with Google or SSO.

If your account has been set up with Google or SSO and you would like to use a password instead visit the forgot password page and follow the reset password steps.

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