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How do I cancel my Synthesia subscription?
How do I cancel my Synthesia subscription?

Learn how to cancel your subscription to Synthesia

Updated over 2 weeks ago

This option is available to our Starter and Creator plans.

To cancel your Synthesia subscription:

  1. Click the user profile icon in the top right of Synthesia

  2. Select Account Info.

  3. Navigate to Billing.

  4. Under the plan name, below "cancel your subscription", press click here.

  5. Confirm the subscription cancellation.


Notes:

  • If you cancel your account, you lose access to Synthesia and the videos on your account. Download your videos beforehand to keep them.

  • If you mistakenly cancel your plan, contact Synthesia support team by live chat or via email within 48 hours of cancellation.

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