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How do I change my Synthesia email notification settings?

Updated over a week ago

You can manage which types of email notifications you receive from Synthesia by updating your preferences in your user settings.

Update Your Email Notification Preferences

To change your email notification settings:

  1. Go to User Settings in your Synthesia account.

  2. Click on the Preferences tab.

  3. Under Email Notifications, you can enable or disable the following categories:

Types of Email Notifications

  • Video Activity

    • Get notified about:

      • Comments on your videos

      • Mentions

      • Access requests

      • Shared video activity

  • Video Updates

    • Receive updates on:

      • Video generation status

      • Rejections

      • View metrics

  • Avatar & Voice Updates

    • Stay informed about:

      • New avatars added to your account

      • New voice options available

  • Workspace Activity

    • Get alerts related to:

      • User management requests within your workspace


Notes:

  • You will continue to receive essential emails from Synthesia, including:

    • Account-related updates

    • Billing and payment information

These essential communications cannot be disabled to ensure you stay informed about critical account matters.

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