At Synthesia, our mission is to make video creation easy for everyone. We also believe that synthetic media should be applied in an ethical manner. That is why we apply content moderation to all Synthesia videos. We believe this approach will keep the platform safe for all of us to create professional videos.

We are setting the highest possible standards for the use of our technology; it’s up to all of us to use it responsibly, respectfully, and creatively. To keep that high standard, certain types of content are prohibited, and some topics are restricted to custom avatars only.


Prohibited Content

The following examples are prohibited in Synthesia STUDIO for both Stock and Custom Avatars:

  • Content about illegal products, substances, distribution or any other activity

  • Content that is discriminatory, harassing, threatening or violent

  • Content that might deceive the viewer (e.g.: fake testimonials or unproven medical remedies)

  • Sexually explicit content

  • Any form of profanity or profane vocabulary


Restricted topics

Some topics are restricted to custom avatars only. This is to protect the humans who have lent their faces to our stock avatars. They might disagree with certain opinions you want to create, and as such, we ask that you use a custom avatar with your own likeness to express those views.

These topics are:

  • Politics

  • Religion

  • Age restricted substances and services


My video is awaiting moderation, now what?

If your video is awaiting moderation, it will be reviewed by our Moderation Team as soon as possible. Please do not submit the video multiple times, as this will not speed up the moderation process. In fact, it could slow it down.

If your video is approved, no further action is required from you and you will be notified via email when your video is generated and ready to go.

If your video is rejected, you will be emailed an explanation of why the video was rejected and if applicable, how to remedy it, so it can be approved. Please note: multiple submissions of rejected content may result in your account being suspended.

We appreciate you taking the time to review these guidelines. We’re so happy that you’re using Synthesia Studio. The most important thing is to have fun with it! We can’t wait to see your creations!

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