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What are credits, and how do they work on self-serve plans?

Learn how credits work on Synthesia self-serve plans, including monthly and annual balances and what actions use credits.

Written by Jess Diaz-Gomes

šŸ“Œ Credit Allowances by Plan (new callout, moved from table-only presentation)

  • Basic plan: 1,200 credits per month (monthly only)

  • Starter plan: 1,200 credits per month, or 14,500 credits per year

  • Creator plan: 3,600 credits per month, or 44,000 credits per year

If you would like to upgrade your plan, use our How do I upgrade my Synthesia plan? guide.


Understanding credits on self-serve plans

Credits are now the standard way to measure and track usage across all self-serve plans: Basic, Starter, and Creator. This system makes it easier to see exactly how much of your plan you’ve used, no matter which features you’re working with.

āœļø Each second of a video uses 2 credits. Ex: A one-minute video will consume 120 credits.


How credits work

Every action that generates a video or other content uses a certain number of credits.


How many credits do I get?

Each plan includes a set number of credits to use every month or year. Usage limits have not changed they have just been converted to credits:

Plan Type

Monthly Balance

Annual Balance

šŸ†“ Basic Plan

1,200 credits per month

Only available monthly

šŸš€ Starter Plan

1,200 credits per month

14,500 credits per year

šŸŽ¬ Creator Plan

3,600 credits per month

44,000 credits per year

This change helps provide a more consistent and flexible way to manage your usage across all consumption-based features in Synthesia.


Understanding credit consumption for video edits

Credits are used each time you create a video, depending on how long it is. Every second costs 2 credits—for example, a one-minute video uses 120 credits.

When you make edits to an existing video and re-generate a new version, credits are recalculated based on the updated duration. This means additional credits may be used depending on the changes made to the updated version.

šŸ’”You can view detailed examples of how credit usage changes during editing or revision in the drop downs below.

Script edits

Example scenario: 360 credits per month. You've used 320 credits generating a 2 minutes and 40 second video, but then you decide to revise the script.

Type of Revision

Example

Behavior

Existing words are removed

From: We will talk about avatars To: We will talk

No effect on consumption

Total: 320 credits

New words are added

From: We will talk about avatars To: We will talk about avatars and voices

Count duration of new words. It’s +1 seconds to the script. You have spent 2 additional credits.

Total: 322 credits

Existing words are replaced i.e. removal then addition

From: We will talk about avatars To: We will discuss voices

Count duration of new words. It’s +2 seconds to the script. So you have spent 4 additional credits.

Total: 324 credits

Order of existing words is changed

From: We will talk and avatars will listen To: Avatars will talk and we will listen

No effect on consumption

Total: 320 credits

Addition, removal and replacement of punctuation marks

-

No effect on consumption

Total: 320 credits

Avatar edits

Example scenario: 360 credits per month. You've used 320 credits generating a 2 minutes and 40 second video, but then you decide to change the Avatar.

Type of Revision

Example

Behavior

Avatar framing is changed (limited to full body & circle)

From: full body
To: circle
​

No effect on consumption

Avatar is removed

From: full body
To: voice only
​

No effect on consumption

Avatar is added

From: voice only
To: full body
​

Count duration for which the new avatar is visible

Avatar is replaced

From: Alex
To: Joe
​

Count duration for which the new avatar is visible

Avatar look is changed

From: Alex in casual outlook
To: Alex in business outlook
​

No effect on consumption

Voice edits

Example scenario: 360 credits per month. You've used 320 credits generating a 2 minutes and 40 second video, but then you decide to change the voice.

Type of Revision

Example

Behavior

Pronunciation is applied / changed

From: Porsche (Porshay)
To: Porsche (Porsh)
​

No effect on consumption

Voice tone is changed

From: EN-US Easy going
To: EN-US Soothing
​

No effect on consumption

Voice language or accent is changed

From: English US
To: English UK
​

Count duration of change towards consumption


What other features consume credits?

Credits are used for:

Each feature consumes a different number of credits:

  • 1 min of AI Dubbing with lip sync = 50 Credits

    • Basic plan: 240 credits

  • 1 min of AI Dubbing without lip sync = 25 Credits

    • Basic plan: 120 credits

  • 1 minute of Bulk Personalization = 90 credits

  • 1 minute of API usage = 75 credits

  • 1 minute of Interactive Avatar API usage = 10 credits

  • 1 Gemini Omni [Beta] video asset (with or without audio) = 48 credits

  • 1 Veo 3.1 Fast video asset (with audio)= 60 credits

  • 1 Veo 3.1 Fast video asset (without audio)= 48 credits

  • 1 Veo 3.1 video asset (with audio) = 192 credits

  • 1 Veo 3.1 video asset (without audio) = 96 credits

  • FLUX 3 video asset (with/without audio) = 18 credits per second

  • 1 FLUX.2 AI image = 3 credits (free for Enterprise users)

  • 1 Nanobanana 2 AI image = 9 credits

  • 1 OpenAI GPT Image 2 = 9 credits

  • 1 Avatar Builder Avatar = 14 credits


šŸ’¬ FAQs

Where can I see my credits balance?

You’ll find your credit balance in the same place you previously viewed your minutes—right in your usage dashboard.

What happens when I run out of credits?

If you use all your available credits, you can either top-up your credits on your account or to upgrade to a higher-tier plan. See How do I manage my Synthesia plan and billing? for more information.

Do my Synthesia credits roll over the next billing period?

No, credits for usage are reset at the start of the billing period and there is no accumulation of unused credit.

What happens to my credits if I upgrade my plan partway through a billing cycle?

Your unused credits from your previous plan do not carry over when you upgrade. Your credit balance resets to your new plan's full allocation, and your next renewal date may shift based on the prorated upgrade charge. Contact support if you're unsure of your new renewal date.

If I duplicate a Synthesia video, does it consumes credits?

No, duplicating a video will not use your credits. However, generating the duplicate video will consume credits.

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