📌 Credit Allowances by Plan
Every self-serve plan includes the same monthly allowance:
10 minutes of video, for video creation or dubbing
3 survey responses
500 credits
Paid plans add extra credits on top of the 500 included credits:
Basic plan: 500 credits per month
Starter plan: 1,750 credits per month (500 included credits plus 1,250 extra credits)
Pro plan: 6,500 credits per month (500 included credits plus 6,000 extra credits)
Pro 2× plan: 12,500 credits per month (500 included credits plus 12,000 extra credits)
Pro 4× plan: 24,500 credits per month (500 included credits plus 24,000 extra credits)
Pro 6× plan: 36,500 credits per month (500 included credits plus 36,000 extra credits)
Pro 8× plan: 48,500 credits per month (500 included credits plus 48,000 extra credits)
Every plan also includes a one-time 60 minutes of Interactive Avatar when you sign up.
If you would like to upgrade your plan, use our How do I upgrade my Synthesia plan? guide.
Understanding Credits on Self-Serve Plans
Credits are the standard way to measure and track usage across all self-serve plans: Basic, Starter, Pro, and Pro 2×, 4×, 6× and 8×.
Credits are one shared balance for every feature that uses credits, including video creation, dubbing, surveys, Interactive Avatars, B-roll, and the API. This system makes it easier to see exactly how much of your plan you've used, no matter which features you're working with.
✍️ Video creation uses about 100 credits per minute of finished video.
Ex: On the Starter plan, 1,750 credits cover about 17 minutes of finished video, in addition to the 10 minutes of video included every month.
How credits work
Every action that generates a video or other content uses a certain number of credits. Each plan also includes 10 minutes of video and 3 survey responses every month, in addition to your credits.
How many credits do I get?
Each plan includes a set number of credits. Every plan, including Basic, includes 500 credits per month. Paid plans add extra credits on top of those 500 credits, so the Starter plan includes 1,750 credits per month and the Pro plan includes 6,500 credits per month.
Monthly plans receive credits each month. Annual plans receive the full year's credits when the plan starts or renews. You can see pricing for your region and change plans from Billing in your account settings.
Plan Type | Monthly Balance | Annual Balance |
🆓 Basic Plan | 500 credits per month | Only available monthly |
🚀 Starter Plan | 1,750 credits per month | 21,000 credits per year |
🎬 Pro Plan | 6,500 credits per month | 78,000 credits per year |
📌 The Pro 2×, 4×, 6× and 8× plans multiply the extra monthly credits of the Pro plan. For example, the Pro 2× plan adds 12,000 extra credits, for a total of 12,500 credits per month. Larger plans get a better rate per credit.
Understanding credit consumption for video edits
How Video Creation Uses Credits
Video creation uses credits based on the length of avatar footage generated. A typical finished video uses about 100 credits per minute. A video with more on-screen avatar time uses a little more, and a video with less on-screen avatar time uses a little less.
How Edits Use Credits
When you edit an existing video and generate a new version, credits are recalculated based on the updated version. Additional credits may be used depending on the changes you make.
What other features consume credits?
Credits are used for:
Each feature consumes a different number of credits:
1 min of AI Dubbing with lip sync = 80 Credits
1 min of AI Dubbing without lip sync = 40 Credits
1 minute of Bulk Personalization = 180 credits
1 survey response = 350 credits
1 minute of API usage = 160 credits
1 minute of Interactive Avatar API usage = 10 credits
1 Gemini Omni video asset (with or without audio) = 115 credits
1 Veo 3.1 Fast video asset (with audio)= 140 credits
1 Veo 3.1 Fast video asset (without audio)= 115 credits
1 Veo 3.1 video asset (with audio) = 460 credits
1 Veo 3.1 video asset (without audio) = 230 credits
FLUX 3 video asset (with/without audio) = 18 credits per second
1 FLUX.2 AI image = 3 credits (free for Enterprise users)
1 Nanobanana 2 AI image = 20 credits
1 OpenAI GPT Image 2 = 20 credits
1 Avatar Builder Avatar = 14 credits
💬 FAQs
Where can I see my credits balance?
Where can I see my credits balance?
You’ll find your credit balance in the same place you previously viewed your minutes—right in your usage dashboard.
What happens when I run out of credits?
What happens when I run out of credits?
If you use all your available credits, you can top up your credits from Billing or upgrade to a higher-tier plan, such as the Pro plan or a Pro 2×, 4×, 6× or 8× plan.See How do I manage my Synthesia plan and billing? for more information.
Do my Synthesia credits roll over the next billing period?
Do my Synthesia credits roll over the next billing period?
No, credits for usage are reset at the start of the billing period and there is no accumulation of unused credit.
What happens to my credits if I upgrade my plan partway through a billing cycle?
What happens to my credits if I upgrade my plan partway through a billing cycle?
Your unused credits from your previous plan do not carry over when you upgrade. Your credit balance resets to your new plan's full allocation, and your next renewal date may shift based on the prorated upgrade charge. Contact support if you're unsure of your new renewal date.
If I duplicate a Synthesia video, does it consumes credits?
If I duplicate a Synthesia video, does it consumes credits?
No, duplicating a video will not use your credits. However, generating the duplicate video will consume credits.