Synthesia is making a big change to how we track usage—credits are replacing minutes for all self-serve plans. If you're on the Freemium, Starter, or Creator plan, here's everything you need to know.
What’s changing?
With this update, usage is no longer measured in minutes. Instead, you'll use credits, a shared currency that makes it easier to understand and manage your activity across features. The price for the plan you have will stay the same; it is not changing.
Each second of a video uses 2 credits. Ex: A one-minute video will consume 120 credits.
Here’s how it works:
With this change, credits have replaced minutes as the way we measure usage on your plan.
There’s no setup required—your previous minutes have already been automatically converted into credits. You will see the amount of credit each action will take before you submit it.
How many credits do I get?
Each plan includes a set number of credits to use every month or year. Usage limits have not changed they have just been converted to credits:
Plan Type | Monthly Balance | Annual Balance |
🆓 Freemium | 360 credits per month | Only available monthly |
🚀 Starter Plan | 1,200 credits per month | 14,500 credits per year |
🎬 Creator Plan | 3,600 credits per month | 44,000 credits per year |
This change helps provide a more consistent and flexible way to manage your usage across all consumption-based features in Synthesia.
FAQs:
Why did Synthesia switch from minutes to credits?
Why did Synthesia switch from minutes to credits?
We introduced credits to simplify usage tracking and give you a consistent way to understand consumption across all features—whether you're creating videos, using dubbing, or working with other tools.
What happened to my old minutes?
What happened to my old minutes?
Your remaining minutes were automatically converted into credits. You don’t need to take any action.
How are credits calculated?
How are credits calculated?
Each second of video uses 2 credits. That means one minute of video consumes 120 credits.
Where can I see my credits balance?
Where can I see my credits balance?
You’ll find your credit balance in the same place you previously viewed your minutes—right in your usage dashboard.
What happens when I run out of credits?
What happens when I run out of credits?
If you use all your available credits, you’ll need to upgrade to a higher-tier plan or wait for your credits to renew at the start of your next billing cycle. See How do I upgrade my Synthesia plan? for more help.
Do my Synthesia credits roll over the next billing period?
Do my Synthesia credits roll over the next billing period?
No, credits for usage are reset at the start of the billing period and there is no accumulation of unused credit.
If I duplicate a Synthesia video, does it consumes credits?
If I duplicate a Synthesia video, does it consumes credits?
No, duplicating a video will not use your credits. However, generating the duplicate video will consume credits.