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How can I restrict access to videos using SSO?

Restrict video access in Synthesia using SSO to ensure only authorized users can view your content.

Meg avatar
Written by Meg
Updated over 3 weeks ago

📌 This feature is exclusively available to Enterprise customers on Organization plans with Single Sign-On (SSO) enabled.

To learn more about configuring SSO sign on check out the SSO configuration article.

If you would like to upgrade your plan, check out our see the plan upgrade.

The SSO Video Page allows you to restrict access to published videos—whether shared via link or embedded—so that only authenticated users can view them, enhancing security and streamlining video sharing for internal audiences.


How the SSO video page works

  • SSO (Single Sign-On) enforcement can be applied at three levels:

    • Organization level

    • Workspace level

    • Individual video level

  • When the SSO Video Page is enabled:

    • The video player will display a login form and viewers must log in via SSO to access and watch the video.

    • SSO protection applies to both share pages and embedded videos.


Authentication settings and controls

How to enable Organization-Level Authentication

  • Under Settings -> Organization Settings -> Collaboration -> Permissions, toggle on Require authentication for published videos.

  • When authentication is required at the organization level:

    • All videos in the organization will require SSO authentication to be viewed.

    • This setting cannot be disabled for individual workspaces or videos within the organization.

How to enable Workspace-Level Authentication

  • Under Settings -> Workspace Settings -> Collaboration -> Permissions, toggle on Require authentication for published videos.

  • When authentication is required at the workspace level:

    • All videos in the workspace will require SSO authentication to be viewed.

    • This setting cannot be disabled for individual videos within that workspace.

How to enable Video-Level Authentication

  • Publish your video. Within the publish panel under Advanced settings, toggle on Require SSO to watch.

  • When authentication is not enforced at the workspace or organization level:

    • Editors can choose to enable or disable SSO authentication for each video during the publishing process.


💬 FAQs

What happens when new users access the SSO Video Page?

When the SSO Video Page is enabled, new users who sign in will appear in the Audience tab on the Users page in your organization settings. These users aren't allocated a license in Synthesia and can't sign in to the main app unless they are provisioned access through your identity provider.

Can I disable SSO for a specific video if it's enabled at the organization or workspace level?

No. If SSO is required at the organization or workspace level, it cannot be turned off for individual videos.

What happens if my embedded video link requires SSO authentication?

A login popup will appear in web browsers. However, if the video is embedded in a non-browser environment (like an app or third-party tool), the popup won’t work, and users may not be able to log in.

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