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How do I create my Personal Avatar?

Learn how to create and delete your personal avatar.

Jess Diaz-Gomes avatar
Written by Jess Diaz-Gomes
Updated this week

πŸ“Œ Avatar Allowances by Plan

  • Starter: 3 free avatars

  • Creator: 5 free avatars

  • Enterprise: Unlimited personal avatars

If you would like to upgrade your plan, use our upgrade guide here.

How to Create a Personal Avatar:

  1. Click Avatars in the left-hand menu.

  2. Select Create Avatar under the Personal Avatar section.

  3. Instructions on how to create the Avatar will be displayed on screen. When you have read these, click Next.

  4. Select the option you'd like to use to create your avatar:

Record yourself

  1. Select the correct camera and microphone and click Next

  2. Choose your preferred language

  3. Click Start Recording and follow the on-screen script and prompts.

  4. After recording, click Submit recording.

    1. Review your footage to ensure it meets the creation guidelines.

    2. If needed, click Record again to re-record.

  5. Toggle on the Remove background toggle to remove your background.

  6. Tick the checkbox to confirm your recording meets the guidelines and click Next.

  7. Click Start Recording and record your consent using the on-screen script.

  8. Check the biometric consent box and click Submit recording.

πŸ‘€ Your avatar will process in about 1 business day and appear in your Avatars section, ready to use in videos.

Upload footage

  1. Choose the file you wish to upload. Footage should be:

    1. A single, continuous take

    2. Between 1 and 5 minutes in length

    3. Only one person should be in the foreground of the video.

  2. Review the footage and click the checkbox to confirm the footage meets the guidelines and click Next.

  3. Click Start Recording and record your consent using the script onscreen.

  4. Once finished, check the biometric consent prompt and click Submit recording.

  5. Once your Avatar has finished generating, access in the Avatars section.

πŸ’‘Want your avatar to look its best? Check out our Personal Avatar Tips & Tricks Guide


How to Delete a Personal Avatar:

You can delete your Personal Avatar at any time:

  1. Go to the Avatars section.

  2. Click the three-dot menu on your Personal Avatar.

  3. Select Delete.

✍️ Deleting your avatar will reallocate the avatar credit back to your account.

To learn more about the deletion process, check out the Avatar delection time frame article.


πŸ’¬ FAQs

What file types and sizes are supported for uploads?

You can upload:

  • .mp4, .mov, or .webm files

  • up to 2GB in size.

Can I remove the background from uploaded footage?

No, background removal isn’t available for Personal Avatars created from pre-recorded videos.

Is my voice cloned when I create a Personal Avatar?

Yes, your voice is cloned automatically during the avatar creation process

How long does it take to generate my avatar?

Avatar processing usually takes around 1 business day.

Can I buy additional Personal Avatars?

Yes! Annual plan users can purchase add-ons by contacting our Support Team.

Pricing (ex-VAT):

  • USD $240/year

  • EUR €216/year

  • GBP Β£192/year

  • INR β‚Ή16,499/year

Add-ons appear in your Billing section under Account Settings.

Can I upload consent footage instead of recording it?

No, consent footage must be recorded live and must include the on-screen passcode.

Who must record the consent footage?

The person represented by the avatar must record their own consent video.

I’m on an Enterprise plan β€” can I request avatars for others?

You can send Personal Avatar Requests to individuals without Synthesia accounts.
Check out the article: How do I send a personal avatar request?


πŸ“š To learn more, check out the Feature Fridays: Personal Avatars recording.

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