Skip to main content

How to use Personal Avatar requests in Synthesia

With Personal Avatar Requests you can streamline the avatar creation process by sending direct invites to those without Synthesia accounts.

Meg avatar
Written by Meg
Updated yesterday

📌 This feature is only available for Synthesia Enterprise Plan Customers.

If you would like discuss upgrading your plan, see our Plan upagrade guide.

Create a Personal Avatar request

  1. Navigating to the Avatars page.

  2. Select the Request option under the personal avatar card.

  3. Add the recipient’s name, email, and a request message.

  4. Select the Submit button to send the request via email.

  5. Copy the URL to share directly if needed.

💡 Progress isn’t saved during the cloning process— so make sure you have time to complete it in one go before you start.


Complete a personal avatar request

  1. Open the email and click the Record your avatar button.

  2. Complete the cloning process, including the main recording/upload and providing consent.

  3. Accept the ownership agreement and biometric consent.


💬 FAQs

How long are personal avatar request URLs valid?

Request URLs expire 7 days after they are generated.

Who can create personal avatar requests?

Any member of a workspace or organization can create a personal avatar request.

Can admins disable personal avatar requests?

Yes, admins can turn off personal avatar requests using the feature toggle in the workspace settings.

Will I be notified when my avatar is ready?

Yes, both the creator and the requestor will receive email confirmations when the recording is complete and when the avatar has been successfully created.

Who owns the avatar once it’s created?

The requester will be the owner of the avatar once it's been created.

Did this answer your question?