Synthesia

Find out why your payment to Synthesia may have failed and the steps you can take to resolve it.

Why is my payment to Synthesia unsuccessful?

When am I billed for Synthesia licenses?

Learn how to upgrade your plan on Synthesia

How do I upgrade my Synthesia plan?

Learn how to downgrade your Synthesia plan and what to expect when the change takes effect.

How do I downgrade my Synthesia plan?

Learn how to upgrade, change, or cancel your Synthesia plan.

How can I manage my Synthesia account subscription?

Manage your Synthesia subscription billing preferences.

How do I change my Synthesia subscription to be billed yearly?

Learn how to cancel your Synthesia subscription from your account billing settings. This option is available on Starter and Creator plans.

How do I cancel my Synthesia subscription?

Learn about Synthesia's refund policy and what it means for your subscription.

Can I get a refund from Synthesia?

Can I have a refund on a Studio Avatar?

Jess Diaz-Gomes

Billing & Subscription Management

Synthesia Academy

Knowledge Base

Documentation

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