You're seeing this message because your video includes variables, which are only compatible with templates. Variables allow for customizable videos at scale, but they require the video to be converted into a template first.
To resolve this, you have two options:
If you would like to keep the variables, convert your video to a template:
Select Generate in the top right corner.
You'll be prompted to convert your video to a template.
Select Convert.
Publish the template.
If you don't want to use variables, replace the variables with specific content:
Removing Variables from the Script:
In each scene, look for a variable icon in the script. This will appear as a red button with the format
< > VARIABLE_NAME.Select on the variable icon in the script.
Delete the icon and replace it with the desired text or word.
Removing Variables from Canvas Media Elements:
Select the canvas element that may contain a variable.
In the Inspector Panel on the right-hand side, select the ellipsis (three dots).
If the element is a variable, you will see the variable name displayed.
Select Remove variable to remove the variable from the element.
✍️ Canvas Media elements include: images, videos, GIFs, Lottie animations, logos and image or video backgrounds.
Removing Variables from Canvas Text:
In each scene, look for on screen text variables. This will appear as two curly brackets, the variable name, and two curly brackets.
Example: {{variable_name}}
Select on the text element.
Remove the curly brackets and replace it with the desired text or word.
Removing Variables from Avatars:
Select the avatar that may contain a variable.
In the Inspector Panel on the right-hand side, select the ellipsis (three dots).
If the avatar is a variable, you will see the variable name displayed.
Select Remove variable to remove the variable from the avatar.
💬 FAQs
Why do I still see this message even though I can't find any variables?
Why do I still see this message even though I can't find any variables?
A variable can exist in a scene or element without a visible marker, especially if it was added and then partially removed. Check every scene individually, including media elements you may not expect. If you still can't find it after checking script, on-screen text, avatars, and media elements, duplicate the video scene by scene into a new project — this removes hidden variable bindings. If the error continues, contact the Support Team.
What happens to my video after I convert it to a template?
What happens to my video after I convert it to a template?