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How do I add password protection to my published videos?

Add password protection to your Synthesia videos to control who can view them across video pages, embeds, and SCORM exports.

Written by Jess Diaz-Gomes

📌 This feature is only available for Creator and Enterprise plan users. If you would like discuss upgrading your plan, see the plan upgrade guide here.

Add a password to your published videos to control who can view them. This feature is available on video pages, embeds, and SCORM exports, making it easier to share sensitive content securely.

How to enable password protection:

  1. Open the share panel for your video.

  2. Under Advanced settings, toggle on the Protect with Password option.

  3. A default password will be generated automatically (hidden by default).

  4. Select the eye icon to view the password.

  5. To create your own password:

    • Select into the password field and type a new one.

    • Passwords must be at least 8 characters long and include:

      • 1 letter

      • 1 digit

      • 1 special character

  6. Use the Copy button to copy the password directly.

  7. When you select Copy video link, the password is also copied by default.

What viewers see:

  • Video page: Viewers must enter the correct password to watch the video.

  • Embeds: The same password gate appears when the video is embedded on a site.

  • SCORM exports: The same password gate applies to SCORM packages. If you change the password or turn protection off, re-export the SCORM package for the update to take effect.

This ensures your content is protected no matter where it's shared.

💬 FAQs

Do I have to use a different password for translated versions?

No, the same password applies to all translated versions of the video.

Do passwords on the videos expire?

Passwords don’t expire automatically. Edit the password manually or toggle the feature off and back on to reset it.

Can I add a password to SSO authenticated videos?

Password protection cannot be enabled on videos that already require SSO authentication.

Do I need to re-export my SCORM package after changing the password?

Yes. After you change or remove the password, re-export the SCORM package so the update is included in the file your viewers receive.

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