Downloading your video
Need to share your Synthesia video outside of the platform? Downloading it is quick and easy.
This feature is only available for Starter, Creator, and Enterprise Plan customers.Freemium users are unable to download videos.
To download your video:
Locate the video you want to download.
Click the three dots (⋯) in the top-right corner of the video.
Select Download from the dropdown menu.
Choose one of the following options:
.mp4 – Download video
.wav – Download audio
.xliff – Download file for translation
.srt – Download captions
.vtt – Download captions
The selected file will be downloaded to your computer.
Notes:
The
.mp4file downloads in Full HD 1080p (1920x1080).You must generate your video before downloading it. Not sure how to do this? Use the generation video article.
Interactive videos cannot be downloaded.
For more information, see the video overview documentation.
Why can’t I download my video?
If the option to download is unavailable or you see a message about restricted access, it likely means your plan does not include downloads.
If you’re on the Free Plan
The Free Plan does not include video downloads.
To enable downloads:
Click Unlock downloads.
Choose either the Starter or Creator Plan and click Upgrade.
To explore the Enterprise Plan, click Book demo to speak with our team.
To compare plans and features, visit the Synthesia pricing page.
If you’re on an Enterprise Plan
If you’re already on an Enterprise Plan but still can’t download:
Check if your video contains interactive elements (see below).
If not, contact the Synthesia Support team for assistance.
Why can’t I download an interactive video?
Videos that include interactive elements—such as buttons or branching logic—cannot be downloaded.
This limitation exists because interactive functionality depends on real-time logic and user input, which standard video file formats like .mp4 do not support.
Interactive videos are designed for playback within Synthesia only.
Tip: To create a downloadable version, duplicate your video and remove all interactive elements before generating.
How do I export my video as a SCORM package?
Exporting videos as a SCORM package allows you to upload and track learning content within an LMS (Learning Management System).
This feature is only available for Enterprise Plan customers.
To discuss upgrading your plan, contact the Synthesia Support team or see the Upgrade Guide.
To export your video as a SCORM package:
Navigate to the video you want to export.
Ensure your video is generated.
Select Share.
Under SCORM Settings, choose:
The Export version (e.g., SCORM 1.2 or 2004)
The Completion criteria percentage
Click Export SCORM.
The video will be downloaded as a .zip file, ready to use in your LMS.
Notes:
Any updates made to the video after export will automatically update in the SCORM file.
Learn more in the Synthesia Academy: Feature Fridays – SCORM Exports recording.