There are four ways to get a Roleplay Session in front of learners. This article explains what each one gives you and how to choose.
The four ways to share
Learner Portal. Assign the roleplay to named learners, track completion, and see full analytics. This needs a Self-Serve or Custom plan.
Share page link. Send a direct link to the roleplay. On the Free plan the recipient opens the link and starts without signing in. Nothing is tracked.
HTML embed. Embed the roleplay on a webpage.
SCORM package. Export the roleplay and upload it to your LMS, which records completion, pass or fail, and score.
The Learner Portal and your LMS do not sync
✍️ The Learner Portal and an LMS fed by SCORM are two separate tracking systems. They do not share data, even for the same learner under the same email address, and even when Record learner identity or Require SSO is turned on.
A learner who completes a roleplay through SCORM shows the correct completion, pass or fail, and score in your LMS. The same roleplay still shows as not completed in the Learner Portal. Choose one route per roleplay and stay with it.
What each route gives you
Capability | Learner Portal | LMS via SCORM |
Completion, score, pass or fail | Yes | Yes |
Skill-level breakdown | Yes | No |
Coaching summary | Yes | No |
Delivery metrics such as talk ratio and filler words | Yes | No |
Attempt history | Yes | No |
Transcript | Yes | No |
Analytics dashboards | Yes | No |
Assignment and learner group management | Yes | No |
Export a Roleplay Session as a SCORM package
Open the Roleplay Session in Studio.
Select Publish.
Select Export as SCORM.
Choose the SCORM version your LMS supports, either SCORM 1.2 or SCORM 2004. Check with your LMS administrator if you are not sure.
Set the completion criteria that mark a learner as complete.
Choose whether to record learner identity, which passes the learner's name and email to your LMS.
Select Download and upload the package to your LMS.
Choosing between the Learner Portal and SCORM
Use the Learner Portal when the goal is coaching and skill development. Learners see their skill breakdown, coaching summary, and transcript, and managers get dashboards across their team.
Use SCORM when an LMS completion record is the compliance requirement, or when your learners already work inside your LMS.
Three practical consequences of choosing SCORM:
Enablement admins and managers who use the Learner Portal for reporting will not see SCORM results unless they are also workspace members
Learners lose access to the skill breakdown, coaching summary, and transcript
You cannot filter or group SCORM results by team
📚 To learn more, check out How do I publish a Roleplay Session to the Learner Portal? and How do I track learner performance?