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How do I check which avatars are available on my plan?

This article explains how to check avatar availability directly within your account.

Meg avatar
Written by Meg
Updated over 2 weeks ago

When choosing avatars in Synthesia, it's important to know which ones are included in your current plan.

To check Avatar availability

  1. Login to your Synthesia account.

  2. In the left-hand menu, click Avatars.

  3. Browse the list of Avatars displayed in your account.

  4. Look for the lightning bolt icon ⚡ in the bottom-right corner of an Avatar's thumbnail:

    • If an Avatar has this icon, it is not available on your current plan.

    • You’ll need to upgrade your plan to use these Avatars.

✍️ Avatar availability may vary depending on your plan type (Freemium , Starter, Creator, or Enterprise).

💬 FAQs

Can I still preview Avatars not on my plan?

You can still preview unavailable avatars, but you won’t be able to select them when creating videos.

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