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How do I check which avatars are available on my plan?

This article explains how to check avatar availability directly within your account.

Meg avatar
Written by Meg
Updated over 2 weeks ago

When choosing avatars in Synthesia, it's important to know which ones are included in your current plan.


To check avatar availability:

  1. Login to your Synthesia account.

  2. In the left-hand menu, click Avatars.

  3. Browse the list of avatars displayed in your account.

  4. Look for the lightning bolt icon ⚡ in the bottom-right corner of an avatar's thumbnail:

    • If an avatar has this icon, it is not available on your current plan.

    • You’ll need to upgrade your plan to use these avatars.


Notes:

  • You can still preview unavailable avatars, but you won’t be able to select them when creating videos.

  • Avatar availability may vary depending on your plan type (Freemium , Starter, Creator, or Enterprise).

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